Terms & Conditions
Account Registration
By registering an account on The Kallective website, you agree to provide accurate, current, and complete information and to update this information to maintain its accuracy. You are responsible for maintaining the confidentiality of your password and account. You must be at least 18 years old to register an account. By registering, you confirm that you meet this age requirement.
The Kallective is responsible for the personal information you provide during registration. We will use this information to fulfill our obligations to you, inform you of offers, and for marketing purposes within our company. We may share your information with our partners to enhance your customer experience but will not allow third parties to use your information for marketing purposes.
If any information is incorrect, incomplete, or irrelevant, you can request that it be corrected or erased. By registering an account, you consent to The Kallective using and transferring your information as described, in accordance with the General Data Protection Regulation (GDPR) or other applicable data protection regulations.
Your account will remain active until you choose to cancel it by contacting us. Upon cancellation, we will delete all information about you that is not necessary for us to retain.
Placing Orders
After placing an order, you will receive a confirmation email. If we cannot fulfill your order for any reason, we will notify you as soon as possible. An order is not guaranteed until payment is completed, the product is shipped, and you receive a confirmation email. Items in your cart are not reserved and may be purchased by other customers.
Product availability on our website can change, and we reserve the right to discontinue any product at any time. If a product is out of stock after your order is placed, we will issue a full refund.
Pricing
All prices on the website are shown in U.S. dollars (USD). Payments are only accepted in U.S. dollars (USD).
If you have received a confirmation of the order, you can claim your right to purchase the product at the stated price, but only as long as it is not evident that the price is wrong or constitute a typo, and you acted in so-called “bad faith.” Therefore, we are not bound to an order if you have realized or should have realized that the price stated on the website is too low, and we may cancel orders if this was to occur.
Payments
We accept the following payment methods:
- VISA
- Discover
- MasterCard
- American Express
- Authorize.net
Card Payments (Visa, Discover, MasterCard, American Express)
By using a payment method, you confirm you have the right to do so. The Kallective does not charge fees for card payments, but your bank or credit card company may add transaction fees. These fees are not refundable by The Kallective. Your bank determines the exchange rate for your local currency.
All card transactions are securely processed through Authorize.net, and The Kallective does not have access to your card details.
Agreements with Third-Party Service Providers
Concerning the above payment methods with our services made available by third-party service providers (i.e., Authorize.net), The Kallective undertakes no responsibility or liability. For these services, specific terms and conditions apply. We encourage you to read such terms and conditions carefully, as they constitute an agreement between you and the relevant third-party service provider.
Deliveries
Orders are delivered via USPS, UPS, FedEx, or DHL, depending on the delivery address. Once your order is shipped, you will receive a shipping confirmation email with tracking information. Combined shipping for separate orders is not possible.
Unclaimed/Undelivered Packages
If a package is unclaimed or delivery is unsuccessful, it will be returned to us. You will be charged a fee for the unclaimed package: $25 in the United States. It is your responsibility to track your package using the provided tracking number.
Returns
We have a 5-day return policy from the day you receive your order. Returns must be notified and returned within 3 business days of approval. Returned products must be in resalable condition with undamaged packaging. Unapproved returns will be sent back to the sender.
Shipping expenses are non-refundable. If a product is faulty or misdirected, we will provide a return shipping label.
As a customer, it’s your responsibility to ensure that your return gets delivered to us if the return has been made on your initiative. The Kallective does not in any situation take responsibility for a return until it has been delivered to our Returns department.
Please note items marked as Limited Edition or those given away during an event will not be eligible for returns.
Complaints
If you receive a faulty or incorrect product, we will replace it if available or issue a full refund. To file a complaint, contact us promptly with photos of the product.
Membership Refunds
If we do not save you at least 5 times your Elite Membership fee in the first year, we will issue a full refund. This guarantee applies to Elite Memberships only. Please contact us before purchasing a membership if you have any questions about this.
Product Purchase Refunds
Faulty or misdirected products will be refunded as merchandise credit within your member account.
Deviations
We reserve the right for possible typos, and we cannot guarantee that all the pictures on our website present precisely what the product looks like. The way the color turns out can depend on what type of screen you’re viewing the product on and the settings on the screen.
We also reserve the right to cancel an order containing products that have received an incorrect price due to a typo or to edit/cancel an order containing a product with an incorrect stock balance.
We reserve the right to invoke force majeure in situations where we are prevented from delivering the product(s) due to circumstances beyond our or our suppliers’ control (for example, in the event of a war, extreme weather conditions, power or network outages, work strike or blockade). In such situations, we shall have the right to postpone the fulfillment of the delivery. We will notify you by email of the obstacle directly and how it affects the ability to perform according to the agreement. If such notice is not given within a reasonable time after we became aware of or should have become aware of the obstruction, we are obliged to pay compensation for the damage you could have avoided if the notice had been delivered promptly.
Events
By signing up for our events, you agree to the following:
- Winners will be contacted via email.
- Fees must be paid using Authorize.net approved methods.
- U.S. tax applies to U.S. orders.
- We reserve the right to create an order and charge your payment method if selected.
- No money will be charged if you are not selected.
- Shipping cost and delivery method are shown when finalizing your purchase.
- We reserve the right to deny your registration at our discretion.
- Event participation through our website is a mechanism to provide the opportunity to purchase an electronic or fashion product.
- No monetary value is attached to being selected.
- Our contract with you is not entered into until a purchase has been made.
- It’s not possible to cancel once you have been selected to purchase and the transaction has been made.
Affiliate Terms of Use
As an affiliate, you agree to these terms. Your participation is to legally advertise our website for commissions on referred sales.
By signing up for the The Kallective Affiliate Program (Program), you indicate your acceptance of this Agreement and its terms and conditions.
Approval or Rejection of Application
We may approve or reject any affiliate application at our discretion.
Commissions
Commissions are paid monthly, provided the referred account remains active for at least 31 days. Self-referrals and fraudulent transactions are not eligible for commissions.
Payments will only be sent for transactions that have been successfully completed. Transactions that result in chargebacks or refunds will not be paid out.
Termination
Your affiliate application and status in the Program may be suspended or terminated for any of the following reasons:
- Inappropriate advertisements (false claims, misleading hyperlinks, etc.).
- Spamming (mass email, mass newsgroup posting, etc.).
- Advertising on sites containing or promoting illegal activities.
- Failure to disclose the affiliate relationship for any promotion that qualifies as an endorsement under existing Federal Trade Commission guidelines and regulations, or any applicable state laws.
- Violation of intellectual property rights. The Kallective reserves the right to require license agreements from those who employ trademarks of The Kallective in order to protect our intellectual property rights.
- Offering rebates, coupons, or other form of promised kick-backs from your affiliate commission as an incentive. Adding bonuses or bundling other products with The Kallective, however, is acceptable.
- Self referrals, fraudulent transactions, suspected Affiliate fraud.
In addition to the foregoing, The Kallective reserves the right to terminate any Affiliate account at any time, for any violations of this Agreement or no reason.
Affiliate Links
You may use graphic and text links both on your website and within in your email messages. You may also advertise the The Kallective site in online and offline classified ads, magazines, and newspapers.
You may use the graphics and text provided by us, or you may create your own as long as they are deemed appropriate according to the conditions and not in violation as outlined in the Termination section.
Coupon and Deal Sites
The Kallective occasionally offers coupons to select affiliates and to our newsletter subscribers. If you’re not pre-approved / assigned a branded coupon, then you’re not allowed to promote the coupon. Below are the terms that apply for any affiliate who is considering the promotion of our products in relation to a deal or coupon:
- Affiliates may not use misleading text on affiliate links, buttons or images to imply that anything besides currently authorized deals to the specific affiliate.
- Affiliates may not bid on The Kallective Coupons, The Kallective Discounts or other phrases implying coupons are available.
- Affiliates may not generate pop-ups, pop-unders, iframes, frames, or any other seen or unseen actions that set affiliate cookies unless the user has expressed a clear and explicit interest in activating a specific savings by clicking on a clearly marked link, button or image for that particular coupon or deal. Your link must send the visitor to the merchant site.
- User must be able to see coupon/deal/savings information and details before an affiliate cookie is set (i.e. “click here to see coupons and open a window to merchant site” is NOT allowed).
- Affiliate sites may not have “Click for (or to see) Deal/Coupon” or any variation, when there are no coupons or deals available, and the click opens the merchant site or sets a cookie. Affiliates with such text on the merchant landing page will be removed from the program immediately.
Pay Per Click (PPC) Policy
PPC bidding is NOT allowed without prior written permission.
Liability
The Kallective will not be liable for indirect or accidental damages (loss of revenue, commissions) due to affiliate tracking failures, loss of database files, or any results of intents of harm to the Program and/or to our website(s).
We do not make any expressed or implied warranties with respect to the Program and/or the memberships or products sold by The Kallective. We make no claim that the operation of the Program and/or our website(s) will be error-free and we will not be liable for any interruptions or errors.
Term of the Agreement
The term of this Agreement begins upon your acceptance in the Program and will end when your Affiliate account is terminated.
The terms and conditions of this agreement may be modified by us at any time. If any modification to the terms and conditions of this Agreement are unacceptable to you, your only choice is to terminate your Affiliate account. Your continuing participation in the Program will constitute your acceptance of any change.
Indemnification
Affiliate shall indemnify and hold harmless The Kallective and its affiliate and subsidiary companies, officers, directors, employees, licensees, successors and assigns, including those licensed or authorized by The Kallective to transmit and distribute materials, from any and all liabilities, damages, fines, judgments, claims, costs, losses, and expenses (including reasonable legal fees and costs) arising out of or related to any and all claims sustained in connection with this Agreement due to the negligence, misrepresentation, failure to disclose, or intentional misconduct of Affiliate.
Electronic Signatures Effective
The Agreement is an electronic contract that sets out the legally binding terms of your participation in the The Kallective affiliate program. You indicate your acceptance of this Agreement and all of the terms and conditions contained or referenced in this Agreement by completing the The Kallective application process. This action creates an electronic signature that has the same legal force and effect as a handwritten signature.
Your Rights and Privacy
The right of access
You have a right to know if The Kallective processes your personal information and if that is the case, you can request access to this data.
The right to rectification
You have the right to request that your personal information be corrected if that data is inaccurate.
Some of this information can be corrected directly within your Member Dashboard.
The right to be forgotten
You can, in some cases, request that your personal information be deleted. For example, if the data is no longer necessary for the purpose they have been collected, or if you object to processing based on legitimate interest, your reason for objection outweighs the legitimate interest.
Keep in mind that we may deny your request if legal obligations restrict us from deleting your data.
The right to restrict processing
If you believe that your data is not correct, you can request a processing restriction until the data’s accuracy has been verified.
Also, processing will be restricted if we no longer need the data or if the processing has been unlawful, but you refuse erasure.
The right to data portability
You have the right to obtain the data you have provided to us in a structured, commonly used, and machine-readable format and have the right to transfer this data to another data controller.
The right to object
You have the right to object to the processing of your data if the processing of your data is based on a legitimate interest, and your reason for objection outweighs the legitimate interest. You also have the right to object to any kind of direct marketing.
Cookies
We use cookies to improve your experience at www.thekallective.com and for marketing purposes. To prevent cookies from being placed on your device, you can change your browser settings.
Contact
To contact us regarding the processing of your personal information, you can email us at [email protected].
