Delivery
Impact+ Elite members enjoy free shipping on all domestic orders of $50 or more. Occasionally, shipping and handling charges may apply based on the winner’s shipping address, but we’ll always display this information upfront on the event page.
For our international customers, competitive shipping rates will be offered (subject to customs fees payable by the customer).
Please allow up to 48 hours for order processing and verification. US deliveries typically take an additional 5-7 business days, while international deliveries vary based on the final destination. Please keep this in mind when placing orders, especially during preorder periods and holidays.
Kindly note that once an order has been placed, we cannot change the shipping address. Additionally, we do not ship to PO Boxes. If you have any questions about your order, feel free to reach out to us at: [email protected]
Once your order has shipped, you’ll receive an email with tracking information to monitor its progress. For domestic orders valued at $500 or more, a signature will be required upon delivery.
