Technical
Absolutely. At The Kallective, authenticity is non-negotiable. We take pride in offering only genuine merchandise and work closely with our suppliers to ensure every item meets our rigorous standards. Shop with confidence knowing you’re getting the real deal every time.
As The Kallective is the Seller for all items on our marketplace, the amount paid is not tax deductible. For any specific tax-related inquiries, we recommend consulting a tax professional.
Yes, we’re required to collect sales tax in compliance with state law. Please note that the final purchase price will be subject to sales tax.
Paying for an item with a credit or debit card through Authorize.net is safe, secure, and easy. You can also enter a discount code during checkout to save even more. Rest assured, your personal information is always kept safe and secure.
Absolutely! You have full control over your password. Simply click the “edit information” button under My Profile within your account. For security purposes, we recommend choosing a password that’s at least eight characters long and includes a mix of letters, numbers, and symbols. By taking these simple steps, you can help keep your information safe and secure.
Nope! Joining The Kallective is completely free. Simply sign up to unlock member perks and select Impact+ Events.
Looking for even more opportunities to give back and save big? Upgrade your membership to access exclusive events, discounts, and more.
We understand how frustrating it can be to forget your password. But don’t worry, we’ve got you covered. Simply navigate to the Login screen and click on the ‘Forgot Password’ link. Enter the email address associated with your account, and we’ll send you instructions on how to reset your password. Once you’ve followed the steps, you’ll be back in your account in no time!
We appreciate your interest in The Kallective and our mission to make a global impact. Currently, we can only ship items within the US and Canada. However, we’re diligently working to expand our platform to other countries.
Stay connected with us by signing up for updates, and you’ll be the first to know when international shipping becomes available.
Thank you for your understanding and support as we strive to make our community accessible to everyone.
Yes, you can cancel your recurring Membership at any time to avoid future charges to your payment method.
To participate in our events, you’ll need an active Impact+ Membership. Our marketplace is exclusive to members only.
